The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 15 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Broad Street,
Bristol,
United Kingdom,
BS1 2EL,
Bristol (Area)
Map view
street view
Broad Street,
Bristol,
United Kingdom,
BS1 2EL,
Bristol (Area)
City landmarks
Museum
Brunel's SS Great Britain
1.4
km
Museum
M Shed
1.1
km
Bridge
Clifton Suspension Bridge
2.4
km
Church
Bristol Cathedral
760 m
Zoo
Bristol Zoo Gardens
2.2
km
Museum
Bristol City Museum and Art Gallery
980 m
Square
Queen Square
630 m
Public Building
We The Curious
960 m
Tower
Cabot Tower
1.1
km
Park
Castle Park
600 m
Gallery
Arnolfini
860 m
Church
St Mary Redcliffe Church
920 m
Mall
Cabot Circus
810 m
Bristol Temple Meads
1.2
km
Jacobs Wells Road
Brandon Hill Nature Park
1.2
km
Aquarium
Bristol Aquarium
820 m
Theatre
The Lion King at Bristol Hippodrome
1.2
km
Museum
The Georgian House Museum
990 m
Wapping Road Cumberland Road
The Matthew of Bristol
1.1
km
Public Building
Bristol City Hall
940 m
Church
John Wesley's Chapel & New Room Museum
730 m
Victoria Rooms Queens Road Clifton
The Victoria Rooms
1.3
km
Nearby
Theatre
Bristol Old Vic
500 m
Christmas Steps
Christmas Steps
230 m
Shopping Area
The Galleries
370 m
Church
St Peter's Church
360 m
Church
Church of St John the Baptist
130 m
Church
St Stephen's Church
230 m
Church
St James Priory
360 m
Museum
The Red Lodge Museum
590 m
Restaurants
Tyrells Restaurant @ Thistle Hotel Bristol
10 m
Broad Street
Beirut Mezze Lebanese Restaurant
230 m
13A Small Street
The Ox
160 m
43 Corn Street
Keepers Kitchen & Bar
30 m
Broad Street Mercure Grand Hotel
The Jetty
130 m
55 Corn Street Bristol Harbour Hote
Strawberry Thief
80 m
26 Broad Street
The Bristologist
150 m
47 Corn Street
The Rummer Hotel
160 m
All Saints Lane
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Amazing view
Mixed service experience
Limited dining options
7.6/10
Very good
Rooms
7.6
Location
8.6
Service
7.4
Dining
7.4
Guest reviews
7.6/10
based on 8 reviews
3.5/5
based on 1219 reviews
7.2
7.2/10 based on 6044 reviews
#42 of 47 hotels in Bristol based on Tripadvisor
Tony
United Kingdom,
April
2024
7.6/10
The hotel offers a stunning view but lacks in-room tea and coffee facilities. The bar is a plus with its late alcohol service. However, the customer service experience was mixed due to uncomfortable public staff scolding. The location is prime, right in the heart of Bristol for easy access to local amenities. Dining had limited options with separate hot plates for food service. The property was clean and comfortable overall, providing value for money.
Rooms
8.0
The rooms offer an amazing view but lacking tea and coffee facilities.
Service
6.0
Mixed service experience with uncomfortable public scolding but also positive aspects.
Location
9.0
Prime location in the heart of Bristol with easy access to amenities.
Dining
7.0
Limited dining options with separate hot plates for food service.
Facilities
8.0
The hotel offers a bar with late alcohol service.
Great location
Mixed service experience
Paul
United States,
January
2024
7.2/10
I had a mixed experience at the hotel. The rooms were comfortable and had all the basic amenities but were let down by the presence of mouldy curtains. On a positive note, having a sofa bed for my child was convenient. The service varied from a dedicated staff member trying to cope with the workload to a somewhat indifferent attitude from a foot-staff member. The location was great, right in the heart of Bristol, making it easily accessible for exploring the city. Dining options were decent, but the absence of plant-based milk was a bit disappointing. Despite some shortcomings, the hotel offered good value for money overall.
Rooms
7.0
The rooms had all the basic amenities and a convenient sofa bed for my child, but I noticed some mouldy curtains.
Service
6.0
The service had its ups and downs, ranging from a member of staff doing their best to a foot-staff member showing little concern.
Location
8.0
The hotel was situated right in the center of the old city, which was perfect for exploring Bristol.
Dining
7.0
The dining experience was decent overall, although the lack of plant-based milk was a drawback.
Facilities
8.0
The hotel offered good facilities, especially the health club, but some areas like the bathroom ceiling needed attention.
Ernest
United Kingdom,
December
2023
7.8/10
The hotel is ideally situated in the heart of Bristol, within walking distance to many attractions. Rooms are equipped with a king-size bed, dressing gowns, and slippers, although the disability access was not suitable. The service was outstanding, with attentive staff who even engaged with the night shift duties. Dining offered great food, but some aspects like toast servings were limited. A mix of positives and negatives but overall a comfortable stay.
Rooms
8.0
The rooms were well-appointed with a king-size bed, dressing gowns, and slippers. However, the disability access was not appropriate.
Service
9.0
The service was exceptional, with attentive staff who even went above and beyond to assist the night shift smoothly.
Location
7.0
The hotel is located in the historic part of Bristol, making it convenient to explore the city by foot. However, some may find the surrounding area a bit run down.
Dining
8.0
The dining experience offered excellent food, but some items like toast portions were limited. Overall, a satisfying experience.
Facilities
7.0
The hotel provided all necessary facilities for a comfortable stay. However, a minor downside was noted in the disability access in the rooms.
Henry
United Kingdom,
August
2023
7.4/10
The hotel is conveniently located in the city center with easy accessibility to everything required. The rooms were initially cramped, but upon upgrading to a king-size bed, the stay became much better. The service was accommodating, although a public reprimand of a staff member was uncomfortable to witness. The dining experience offered good options, but the servings were somewhat limited. Overall, the hotel provides a comfortable stay with friendly service, although there are minor room improvements needed and some dining limitations.
Rooms
7.0
Initially cramped room upgraded to a more spacious king-size bed.
Service
8.0
The staff listened and accommodated my early check-in request, although witnessing a public reprimand was uncomfortable.
Location
9.0
Conveniently located in the city center with easy accessibility to key amenities.
Dining
7.0
The dining experience provided good options but with limited servings.
Facilities
6.0
The hotel offers standard facilities to meet basic needs.
James
United Kingdom,
August
2023
9.0/10
I had a great time at this hotel! The rooms were spacious and had high ceilings, with a super comfy bed and even an air conditioning unit, which was perfect. I loved that they had a bar selling alcohol past 11pm, making late-night drinks a breeze. However, there was a slight downside with the dining options being limited, especially for plant-based choices.
Rooms
9.0
The rooms were spacious with high ceilings, comfortable beds, and air conditioning. Plus, there was a bar selling alcohol past 11pm.
Service
9.0
The service was top-notch! I observed the staff working hard, and they were super friendly. One staff member even made poached eggs for me upon request.
Location
10.0
The hotel's location was fantastic, right in the center of Bristol city center with very convenient parking. It made exploring the city incredibly easy.
Dining
8.0
The dining experience was good overall, but I wish there were more plant-based milk options. However, they did serve fresh-baked scones, which were a lovely touch.
Facilities
9.0
The hotel had excellent facilities, including good health club facilities and was easy to reach many attractions without needing transport.
Lawrence
United Kingdom,
July
2023
7.2/10
I found this hotel to be quite intriguing, with a mix of positives and negatives. The rooms had a modern funky decor with a four-poster bed, but the small window facing a car park wasn't so great. The service was a bit of a mixed bag with just one receptionist who made lovely poached eggs on request but a cut foot-staff member who seemed unbothered at the reception desk. The location was convenient, being close to Bristol city center with easy parking, but the area seemed a bit run down. The dining experience was enjoyable with great food, although the lack of plant-based milk options was a downside. Overall, an interesting stay with both highs and lows.
Rooms
7.0
The rooms had a modern funky decor with a four-poster bed, but the small window facing a car park wasn't so great.
Service
6.0
The service was a bit of a mixed bag with just one receptionist who made lovely poached eggs on request but a cut foot-staff member who seemed unbothered.
Location
8.0
The hotel's location was quite convenient, being close to Bristol city center with easy parking, however, the surrounding area seemed a bit run down.
Dining
8.0
The dining experience was enjoyable with great food, but the lack of plant-based milk options was a downside.
Facilities
7.0
The hotel had decent facilities, offering room service, dry cleaning, housekeeping, laundry, and a welcome drink.
Rowland
United Kingdom,
July
2023
7.0/10
I stayed at this hotel and had a mix of experiences. The rooms were decent with good facilities, but the stained shower curtain was a bit off-putting. There was absolutely no storage space apart from a hanging rail, which was inconvenient. On the upside, I appreciated the complimentary soft drinks provided.
Rooms
7.0
The rooms had good facilities, but the stained shower curtain was a drawback. Limited storage space was a downside.
Service
6.0
The service was a bit inconsistent. While I observed the staff working hard and even pitched in to help, I felt uncomfortable when a member of the staff was reprimanded in front of guests. With only one receptionist, the service was adequate. However, I appreciated that they listened to my concerns and promptly involved the manager without directly involving me.
Location
8.0
The hotel's location was convenient, right in the city center making it easily accessible to all areas of interest for us. Although it was close to the main attractions, the atmosphere felt somewhat lacking as the restaurant was not in the most appealing location, just outside at Nicholas market.
Dining
7.0
The dining experience was a bit underwhelming. While the food was great, the lack of plant-based milk or other options was disappointing. The offering of only 2 slices of toast seemed limited for a satisfying meal. However, the tapas were enjoyable.
Facilities
However, for the price paid, the value for money was reasonable.
Andrew
United States,
June
2023
8.6/10
I had a wonderful stay at this hotel! The rooms were clean, comfy, and spacious, with high ceilings and incredibly comfortable beds. The service was exceptional, with attentive staff members always ready to assist. The location is perfect, right in the center of Bristol with convenient parking and close to great pubs and restaurants. The dining experience was good, although limited in options, and the facilities were well-maintained.
Rooms
8.0
The rooms were spacious and had several air conditioning units, making them very comfortable.
Service
9.0
The staff at the receptionist and throughout the hotel were attentive and helpful, making my stay enjoyable.
Location
10.0
The hotel's location is excellent, right in the heart of Bristol, making it easily accessible to all the attractions and amenities.
Dining
7.0
The dining experience was good overall, though with limited options. The food was served from separate hot plates, ensuring freshness.
Facilities
9.0
The hotel facilities were well-maintained and offered everything I needed for a comfortable stay.
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